Kuntres Ki Shalom. Part 15.
http://streamdigitalvideo.com/pd_sb/KuntresVayadatahCh3.pdf
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Power of words series #67. be relevant and concise; don't remind others of past deeds; repeating of an insults; avoid annoying repetition; respect of...
Power of words series #60. avoid perfectionism which would discourage you from improving; persistence; being careful asking personal questions; use softer approach with sensitive...